Privacy Policy
This policy explains what information Layers Pools collects when you visit our website or get in touch with us, how we use it, and the choices you have. We keep it in plain language on purpose.
Last Updated: 23 July 2026On This Page
Layers Pools (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us — whether through our website, WhatsApp, phone, email, or in person during a site visit. This Privacy Policy applies to all visitors, users, and clients of layerspools.com.
01 Information We Collect
We collect information in the following ways:
Information you provide directly
- Name, phone number, and email address submitted through our contact form, WhatsApp, Google Business Profile, or a phone call
- Project details such as location, pool type, and site requirements shared during a consultation
- Any other information you choose to share with our team
Information collected automatically
- Basic technical data such as browser type, device type, and approximate location when you visit our website
- Pages viewed, time spent on the site, and how you arrived at our website (e.g. via search or a referral link)
02 How We Use Your Information
We use the information we collect only to:
- Contact you regarding your enquiry or an ongoing project
- Promote our pool construction, renovation, and maintenance products and services to you
- Schedule site visits and coordinate company communication related to your project
- Meet legal, accounting, or regulatory requirements where applicable
We do not use your personal information for automated decision-making, and we do not sell your information to anyone.
05 Data Security
Your data is kept fully secure. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
06 Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy — including ongoing project support, warranty coverage, and any legal or accounting obligations — after which it is deleted or anonymized.
07 Your Rights & Choices
You have the right to:
- Ask what personal information we hold about you
- Request corrections to inaccurate information
- Request that we delete your information, subject to any legal or contractual obligations we may have
- Opt out of promotional communications at any time
To exercise any of these rights, contact us using the details at the bottom of this page.
08 Children’s Privacy
Our website and services are intended for adults making decisions about pool construction and related services. We do not knowingly collect personal information from children under 18.
09 Third-Party Links
Our website may link to third-party sites (such as our Google Business Profile or WhatsApp). We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their policies separately.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated “Last Updated” date.
11 Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out to us directly:
Questions about your data or a project?
Reach out any time — we’re happy to walk you through it.